What Do You Need Help With?
Try type: How to download the purchased pattern \ Can I still use the
pattern after the
package expires? \ What should I do if the number of downloaded designs is used up?
package expires? \ What should I do if the number of downloaded designs is used up?
Shopping Guide
Go to the HPS official website "http://www.hpsprint.com/" to register an account. You can purchase packages through WeChat, Alipay, etc. After successful payment, you have the right to browse the pattern gallery. After screening the design by selecting the flower type classification, click on the picture to learn about the printing details and choose the design you are satisfied with. When the purchase is confirmed, the number of authorizations will be deducted from the package, and then the file can be downloaded.
COMMON PROBLEM
Q1: Can non-members browse the gallery?
There are a small number of designs on the website for reference, but you need to register and recharge to view all the galleries.
Q2: Can I have a trial?
Due to copyright protection, it is not available for trial at this stage. For inquiries about purchases, please call: 0592-5935252-6154
Q3: How about the pattern format and how long is the service life?
The patterns are all in PSD format, including layering of individual elements, five sets of professional color matching and cycles, once purchased, they can be used for life.
Q4: After the package expires, can it still be used?
When the purchased package expires, you cannot browse the update gallery, but you can continue to use it after renewing the subscription.
Q5: What should I do if the number of downloaded designs is used up?
After the number of downloads is used up, and you need to purchase additional designs, you need to purchase the package again.
Q6: What are the payment methods?
We support WeChat and Alipay payment.
Q7:Can you custom pattern for me?
If you need customized development and consulting services, please contact our customer service.
Q8: Can I log in from multiple devices at the same time?
An account can only be logged in by one device at a time.
Q9: Is there a daily download limit?
There is no limit to the number of downloads until the number of authorizations is used up.
Has your issue been resolved?
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customer service online, and answer all your doubts efficiently.
